What do I feed into the firmware update dialog?

[slirp]

I have a 2604 with firmware 1.0.11.

I downloaded firmware 1.0.19.

But it is not clear to me what I use to upload:
- the zip file?
- update.tar.bz2 file inside the zip?
- the file inside the bz2, which is system.tar.bz2?

Please advise. I tried the update.tar.bz2 and it went to 100% but it never confirmed the upgrade and the version is still 1.0.11.

[daowei]

Hi slirp,
Yes, unpack zip firmware package and then upload "update.tar.bz2". When it's 100% uploading, click "upgrade" and wait until 100%.
Last, need to reboot Encoder.

I'll share a photo about the "upgrade". If still does not work, please setup a remote check.

Thanks

[slirp]

Thanks for the reply.

That is what I have been doing. I just tried again and no luck.

How do I set up a remote check?

[slirp]

I also have a second unit with the same version and the same update problem.

[daowei]

Hi Slirp,
Ok, let's check together, maybe it's related to "space full".

Anydesk is ok for me. You can leave message to my Skype when you're ready, my Skype id:
daowei23lily@163.com

Thanks