Page 1 of 1

5922 suddenly stopped working

PostPosted: Tue Dec 04, 2012 12:15 pm
by imperia
Hello,

My 5922 suddenly stopped working. It shows Level 50% Signal 55% even with the satellite cable unplugged.
I tried reinstalling the driver - still not working. The device is present in Device Manage but it is unable to tune channels.

Help please!

Re: 5922 suddenly stopped working

PostPosted: Thu Dec 06, 2012 2:23 pm
by steven
Hi imperia

From the information you give to us,it is like that your card have broken,
Would you mind telling us that where do you bought this card,you can
write this problem to our support#tbsdtv.com to get a new one.

Kind Regards

steven

Re: 5922 suddenly stopped working

PostPosted: Thu Dec 06, 2012 2:34 pm
by imperia
I bought the card from https://shop.tbsdtv.com/
I am from Europe if that matters. I will write an email to the support now.

Re: 5922 suddenly stopped working

PostPosted: Fri Dec 07, 2012 3:36 pm
by steven
Hi imperia

We will answer you once we get your email .

Thanks

Re: 5922 suddenly stopped working

PostPosted: Sun Dec 09, 2012 6:51 am
by imperia
I've already sent my email 3 days ago as I told. No response yet.

Re: 5922 suddenly stopped working

PostPosted: Mon Dec 10, 2012 10:32 am
by steven
Hi imperia

Sorry about the delay reply,Because it is the weekend.
Now i just inform our sales to reply. :)

Kind Regards

steven