TBSDTV Community Forum

Hi,

TBS6984 works very well until signal is good. When rain starts, the signal dissapears and as a result video stops. This is expected. But when the rain stops and the sun comes out, signal becomes good again - video does not appears. Moreover, when I reopen program for watching - also no video, no errors. The only way is to restart my computer, after that all works fine. Windows 7 x64.

Is it a problem with drivers?

Garry.

Hi

When rain starts, the signal dissapears , do you have close the program or you just let the program on wait the rain stop.
and is this always occur when have rain?you can have a test just plug off the LNB and wait a few seconds then plug in the LNB ,if it is ok,
maybe it is not the rain problem.
wait for your test report.

Thanks

Thank you for reply.
I do not close program and let the program on wait the rain stop. It always occur when the rain is strong enough for a long time so signal dissapears at all for a long time. If rain is not so strong, signal is not dissapears at all and I can watch TV with artefacts and interrups, and in this case when rain stops all is ok. Usually it occurs in such a way: at first I can watch TV with interrupts and at some moment (~10-15 minutes) TV stops at all. Once I waited then for a few hours, rain was long over - no effect. After that when I restarted my computer all works fine.
I do not use LNB at all, at the moment I use only one tuner (A), one transponder, and watch one channel. I tested in DTV Viewer from DirectShow.NET.

Hi garry

Thanks for the information,would you mind try to use other view soft instead to have a test,like DVBDream or TBSView.
and we will have a test like you say,if have any progress we will contact you as soon as possible.

Thanks

Ok, I also will test it in other programs and report the results.

Hi garry

Is the other player ok?

Thanks

Hi, steven,

Last days there was no rain, so have not been able to test...

garry Wrote:Hi, steven,

Last days there was no rain, so have not been able to test...

Hi, steven,

Today I tested in TBSViewer - the same result. At first I watched TV with interrupts about 1 hour and then video stoped at all. When I closed TBSViewer after ~12 hours (when rain stoped) and restarted it - there was no video, just a black window. But when I restarted my computer all played ok.

So I think the problem is in drivers, is there any solution exists? I use last driver version - v1.0.1.3.

garry Wrote:Hi, steven,

Today I tested in TBSViewer - the same result. At first I watched TV with interrupts about 1 hour and then video stoped at all. When I closed TBSViewer after ~12 hours (when rain stoped) and restarted it - there was no video, just a black window. But when I restarted my computer all played ok.

So I think the problem is in drivers, is there any solution exists? I use last driver version - v1.0.1.3.

Hi garry

We will take a experiment like you said.If have any progress we will contact you as soon as possible.

Thanks