TBS 6984 hanging after closing multiple DVBDream instances

[cybersim]

Hi there!
I've just bought a TBS 6984 card and I'm looking forward to set up all things correctly to completely enjoy this card, as it is a great piece of hardware.

I'm using each tuner with an independent session of DVBDream in separated folders (DVBDream_00, DVBDream_01, etc.) and separated login sessions in my remote controlled Windows XP SP3 server. When I close gracefully one of the DVBDream sessions (not by killing the process) sometimes my TBS card hangs slowing down all the system to instability.

If I try to disable --> enable the device (in Device Manager) it shows "Error Code 10: This device cannot start", so I've to restart Windows completely to get it work again.

Any help appreciated.

Thank you all.

[cybersim]

After some tests, it seems Tuner B is responsible for hanging the card, in fact all other 3 instances of DVBDream using respectively Tuners A, C and D can be gracefully closed as they should.
Thanks.

[steven]

Hi cybersim

It is like that Tuner B have broken,would you mind send an email to our support@tbsdtv.com.
tell your detail information.
We will give you a reply as soon as possible.

Thanks

[cybersim]

Hi.
I've just been contacting the customer support by e-mail.
It seems now Tuners A, C and D are affected also.
Every time DVBDream sessions are opening and closing I'm expecting the card to hung. This is giving high unreliability to this precious card.

Hope to hear from you soon.
Thank you.

[steven]

Hi.
I've just been contacting the customer support by e-mail.
It seems now Tuners A, C and D are affected also.
Every time DVBDream sessions are opening and closing I'm expecting the card to hung. This is giving high unreliability to this precious card.

Hope to hear from you soon.
Thank you.

Hi cybersim

Do you have updated the latest driver,Would you mind tell us what's your driver version?

Thanks

[cybersim]

Sure, this behaviour affects both the old and the new driver (1.0.1.8).

[cybersim]

I'd like to add that everytime I start a DVBDream instance in any different user session the other ones are subjected to packet losses.
Thinking it was a power issue I plugged the external power cable to the card, but no luck.
Hope this helps to find out any solution, while I'm waiting for reply from customer care.
Thank you.