For the attention of a TBSDTV representative

I have a TBS 6925 card.
It seems to have lost the ability of finding and locking on to 8psk transmissions.
Is it likely that the card has a hardware error or could there be another reason for me to investigate?
It is the same result with any DVB software that I use.
I am using the latest drivers and have tried older versions.
I am running windows 7 64 bit.
The card was only purchased in February of this year.
dogman...
It seems to have lost the ability of finding and locking on to 8psk transmissions.
Is it likely that the card has a hardware error or could there be another reason for me to investigate?
It is the same result with any DVB software that I use.
I am using the latest drivers and have tried older versions.
I am running windows 7 64 bit.
The card was only purchased in February of this year.
dogman...