TBSDTV Community Forum

I have a 2604 with firmware 1.0.11.

I downloaded firmware 1.0.19.

But it is not clear to me what I use to upload:
- the zip file?
- update.tar.bz2 file inside the zip?
- the file inside the bz2, which is system.tar.bz2?

Please advise. I tried the update.tar.bz2 and it went to 100% but it never confirmed the upgrade and the version is still 1.0.11.

Hi slirp,
Yes, unpack zip firmware package and then upload "update.tar.bz2". When it's 100% uploading, click "upgrade" and wait until 100%.
Last, need to reboot Encoder.

I'll share a photo about the "upgrade". If still does not work, please setup a remote check.

Thanks

Thanks for the reply.

That is what I have been doing. I just tried again and no luck.

How do I set up a remote check?

I also have a second unit with the same version and the same update problem.

Hi Slirp,
Ok, let's check together, maybe it's related to "space full".

Anydesk is ok for me. You can leave message to my Skype when you're ready, my Skype id:
daowei23lily@163.com

Thanks