About the latest HD Channels lost in UK

Hi All
Latest we have received that some users can not receive BBC HD channels,and from our consumers report:
and
new solve method thanks BryanD
So we get a conclusion that BBC HD channels is not stable now and it maybe on adjust the signal and transponder parameter,to get a good condition.
Our advice is to update the driver use the latest driver on our download page:
http://www.tbsdtv.com/english/Download.html
and wait for it to become stable.
And We will try our best to solve this problem,please do not be worry about it.
Thanks
Latest we have received that some users can not receive BBC HD channels,and from our consumers report:
RingaDing Wrote:Last week the BBC changed to S2 but I am unable to get my reciever to find them from either WMC or TBSViewer.
My dish is OK as I also run a Freesat box from it on a dual lnb which is recieving them ok after a retune.
Please can you help.
Satellite: Astra 2D tp.50
Frequency: 10,847MHz (vertical polarity)
Modulation: DVB-S2, QPSK
Symbol Rate: 23.0
FEC: 8/9
and
aquagraphite Wrote:rgo222 Wrote:Try the scan again, and try checking your channel list to see if the channels are there.
As if by magic all seems to work! Seem to be getting a bit of blocking during the broadcast but I cant as yet pin point what is the culprit.
aquagraphite Wrote:I'll give it a go a soon as possible - thanks again....
EDIT: interesting 2 new channels found... ITV1 HD and 6942 though....
new solve method thanks BryanD
BryanD Wrote:Here is the fix if you are using DVBViewer.
Search for and Edit the 0282.ini files and change the existing 10847 line to
10=10847,V,23000,89,5,|BSkyB, BBC HD
This includes the new parameters 23000, 89, and 5.
A rescan should now find the files.
This was suggested to me by a friend and it worked great.
So we get a conclusion that BBC HD channels is not stable now and it maybe on adjust the signal and transponder parameter,to get a good condition.
Our advice is to update the driver use the latest driver on our download page:
http://www.tbsdtv.com/english/Download.html
and wait for it to become stable.
And We will try our best to solve this problem,please do not be worry about it.
Thanks