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This device cannot start (code 10)

Posted:
Sat Apr 02, 2011 10:14 pm
by arthurd123
Hi there
I bought this card few days ago, I'm a DVB Link user myself, after first initial install I thought my LNB was playing up, however I have started to noitice that my signal was being lost after watching a channel. I then started testing signal and other bits then I checked Device Manager and I noticed error "This device cannot start (Code 10) have tried uninstalling device removing drivers etc. Computer blue screened few times but managed to get back up and running again. Now I can't use this tuner at all I also have a Technisat SkyStar HD2 and never had a problem with it.
My system is Windows 7 Ultimate 64Bit I didn't use the power connector at the back of the card, perhaps I should try that? Not sure if this is going to help. Also using the latest version of drivers 2.0.0.18
Your help is appreciated.
Re: This device cannot start (code 10)

Posted:
Sun Apr 03, 2011 12:59 am
by berry
Same problem as me
https://shop.tbsdtv.com/forum/viewtopic.php?f=21&t=327
I even reinstalled and changed from 64 to 32 bit no change device still wont start, when it does start i get blue screen. I have no solution and i have tried everything apart from another computer. Can i ask what motherboard you have mines an Asus, i even updated the bios.
Brought from Amazon UK through BizTek World.
Going to send mine back this week as got no more ideas.
Re: This device cannot start (code 10)

Posted:
Sun Apr 03, 2011 5:26 am
by arthurd123
Berry same issue as me I was thinking of changing to 32 bit OS but wont bother now. Asus PK5 something I dont really think it matters now Bios up to date here as well.
This product does not work on top it destroyed my DVB Link sources and I had to start from scratch on top of those blue screens as well, it's funny now beacuse SatFinder is saying it had 5% signal strength and 98% quality.
Bought from BizTek too.
TBS plase help.
Re: This device cannot start (code 10)

Posted:
Mon Apr 04, 2011 4:24 pm
by berry
Got a friend testing my card in his machine today, as he has two cards working fine in his machine. Will let you know what the result is later...
Re: This device cannot start (code 10)

Posted:
Mon Apr 04, 2011 5:33 pm
by arthurd123
Berry thanks for your update, I do have to say I can't chance the fact that it will destroy my media center installation again. It took me ages to get it back up and running state, the other half will go mental if there is no TV on the box. I do come to a conclusion this tuner card is not compatiable with my system.
Re: This device cannot start (code 10)

Posted:
Tue Apr 05, 2011 3:38 pm
by berry
Card would not start in friends PC so it seems after all its a faulty card. Just to confirm friends PC is running two of these cards just fine.
Re: This device cannot start (code 10)

Posted:
Tue Apr 05, 2011 4:00 pm
by arthurd123
Thanks for your update Berry looks like mine is faulty too. I have returned mine to Amazon, awaiting refund. Now I'm very reluctunt to get another one to be honest with you.
Re: This device cannot start (code 10)

Posted:
Thu Apr 07, 2011 11:43 pm
by arthurd123
Berry
Are you getting a replacment? Please let me know how you get on with it.
Arthur
Re: This device cannot start (code 10)

Posted:
Fri Apr 08, 2011 12:20 am
by arthurd123
Can someone please shed some light on this? Could this card be playing up beacuse of certain type of LNB's?
Re: This device cannot start (code 10)

Posted:
Fri Apr 08, 2011 9:54 am
by steven
Hi
you can contact our support@tbsdtv.com and tell us the detail problem , we can give you a replacement of 6981.
Thanks
