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Driver is not intended for this platform.

PostPosted: Fri Apr 01, 2011 2:41 am
by berry
running Windows 7 64 get this message when loading up drivers

"Driver is not intended for this platform."

if i run the set up for the drivers i get this in device manager

This device cannot start. (Code 10)

Re: Driver is not intended for this platform.

PostPosted: Fri Apr 01, 2011 9:02 am
by steven
Hi
You can try this
first,delete C:\Windows\System32\drivers\TBS6981.sys
then,delete C:\Windows\inf\oem*.inf ,all oem*.inf files and oem*.PNF files,

Then use (TBS6981setup_win7.exe) the setup file ,and set again

:)

Re: Driver is not intended for this platform.

PostPosted: Fri Apr 01, 2011 3:56 pm
by berry
Will give this a try later. would the new windows 7 service pack have caused this as i applied it a few days ago?

Re: Driver is not intended for this platform.

PostPosted: Sat Apr 02, 2011 1:46 am
by berry
Still getting error. This is in the event log

Fault bucket 1836442967, type 5
Event Name: PnPDriverInstallError
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: E0000234
P3: tbs6981.inf
P4: c3c9bb71e7017c2f5c5a4aec4f66fc58608d1ec4
P5: tbsBDA.tbs6981
P6:
P7:
P8:
P9:
P10:

Re: Driver is not intended for this platform.

PostPosted: Sat Apr 02, 2011 2:56 am
by berry
Ok booted to safe mode and the driver was working went back into normal windows and not its not working. Has no one got any ideas

Re: Driver is not intended for this platform.

PostPosted: Sat Apr 02, 2011 11:24 am
by steven
Hi berry

would the new windows 7 service pack have caused this as i applied it a few days ago?

did 6981 is ok before you install the new pack?

Re: Driver is not intended for this platform.

PostPosted: Sat Apr 02, 2011 4:35 pm
by berry
Didn't think so im guessing a faulty card as i have reinstalled 64 and a 32 bit windows 7 and still getting a This device cannot start. (Code 10) message.

Re: Driver is not intended for this platform.

PostPosted: Sat Apr 02, 2011 5:29 pm
by berry
Has anyone had any issue with the driver been unsigned. If i turn off this setting the computer blue screens

Re: Driver is not intended for this platform.

PostPosted: Tue Apr 05, 2011 3:39 pm
by berry
Card would not start in friends PC so it seems after all its a faulty card. Friends PC is running two if theses with windows media centre, swapped out one of his card and popped mine in and got the same errors.

Re: Driver is not intended for this platform.

PostPosted: Mon Apr 11, 2011 9:39 am
by steven
Hi
You can contact our support@tbsdtv.com to get a RMA service.
thanks