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Driver trouble

PostPosted: Thu Jul 08, 2010 11:59 pm
by troll
Hi ,
i have a Qbox and Win 7 64bit and trouble to install driver .
If i install the latest driver the windows tell me unkown device ,bud after install the driver from cd DriverVer= 05/22/2008, 2.0.1.1
my Windows find the Qbox .After install cd the windows load the last driver 2.0.2.0
The next quastion is , if the Qbox work whis MCE and MediaPortal .The Mediacenter can't find a tuner and MediaPortal have only DiseqC A bud B-D not work.

Regards
troll

Re: Driver trouble

PostPosted: Fri Jul 09, 2010 9:28 am
by cody
hi troll,

as far as i understand you can install successfully the latest driver version 2.0.2.0 only after you install first the old driver version 2.0.1.1, correct? if so, i need to check that, because currently i have no idea why.

Q-box driver supports Windows 7 Media Center, but at least i haven't tried the box with MediaPortal, but we haven't receive any complains about MediaPortal either.

did you configure the Media Center in Windows 7 using the wizard?

regards,
cody

Re: Driver trouble

PostPosted: Fri Jul 09, 2010 3:06 pm
by troll
Hi Cody ,
thank's for replay .
Yes is right , windows can only load the last driver if i install the driver from cd .The trouble whis MCE is ,after starting whis or whisout wizard , the displayd no tuner is install.
I have test with win7 32bit and the same trouble .

Regard and sorry for my bad english
troll

Re: Driver trouble

PostPosted: Wed Jul 14, 2010 1:44 pm
by cody
very strange, because W7MC works with Qbox on our test installations and we've never experience such problem. please, when the box is connected to your computer and the driver is loaded go to "Control Panel -> (System and Maintenance) -> System -> Device Manager -> Sound, video and game controllers -> Q-BOX DVB-S TV Tuner -> Properties -> Details -> Property -> Hardware Instance Ids" and tell me if there is any difference from the screenshot below:

Image

or better make the same screenshot on your computer and post it here.

thanks,
cody

Re: Driver trouble

PostPosted: Wed Jul 14, 2010 3:31 pm
by troll
Hi,
i hope is not a clone.

Thank's
troll

Re: Driver trouble

PostPosted: Fri Jul 16, 2010 4:12 pm
by cody

Re: Driver trouble

PostPosted: Fri Jul 16, 2010 5:04 pm
by troll
Hi Cody ,
thank's the SN. have this S/N:TBQB8050... MAC:00 C1 D2 ....
I Hope this help you.

Regard's
troll

Re: Driver trouble

PostPosted: Sat Jul 17, 2010 12:21 am
by cody
troll, are you located in Europe?

Re: Driver trouble

PostPosted: Sat Jul 17, 2010 12:27 am
by troll
Hi,
yes i am from Germany.

Regards
troll