TBSDTV Community Forum

crazycat Wrote:i can help with remote access, TeamViewer or Anydesk

Ok, I have TeamViewer installed on the computer.

I added CrazyCat.cer manually in Trusted Root Certificate Authorities and Trusted Publishers. I also did step 3 but the last step I couldn't understand it can you explain it more. Windows still cant update the driver of the unknown device in device manager even when searching for drivers in the comp...

You can try self-signed debug driver and check debug messages with DbgView from driver 1.Unpack archive TBS5927-debug.rar 2. Enable test-mode and add my cert to trusted with testcert.cmd (Run as admin) 3. Run Dbgview and enable kernel logging (see picture) DbgView.PNG 4. Force update 5927 debug dri...

smile Wrote:Do you have try running the applcation as admin?

yes, I tried nothing happened.
same issue.

crazycat Wrote:So device driver not loaded or blocked - maybe enabled Core isolation or Memory integrity in Device security ?
https://support.microsoft.com/en-us/win ... 4c6a61c5e2

Not enabled.
the Memory integrity in Core isolation is off.

crazycat Wrote:Virtual MPE Decoder Adapter Driver is part TBS IP. Maybe disabled in device manager.

I checked it in Network adapters, its enabled and works properly.
Even running the BDADataEx software is giving Error massage with BDA devices not found.

Thanks for the suggestion.

Hello if so ,it can not be rule out that the hardware is broken. Could you give me the remote access to check it.send email to me Davin@tbsdtv.com Thanks I really don't understand what happened to the hardware. The device turns on normally with fan and power light are working but when i try to run ...

Hi everyone. I am using a tbs5927 since I bought it in 2019 with no problems but unfortunately several days ago it stopped working but the power light is on also the fan is working fine. when I launch TBS IP it does not show the device. The driver is already installed on my windows10 pc and it gives...