gateway is 192.168.0.1 ive tried 192.168.1.168 and 192.168.1.168 try plugging the encoder directly into your computer and changing your pc gateway to same gateway and then connecting, had to do this to a mates different brand encoder recently thanks freddy ,, problem solved set the computer to 192....
Does it register in your router as connected? hi freddy thanks for the reply ,, i can't see it in router ive tried all the usual stuff like new cables reboot router etc .... still nothing ive also tried to reset the device with the pin button and reboot the box was working fine with latest software...